About the Novel Coronavirus Disease

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Remain vigilant and continue to take serious precautions to protect ourselves

The Rebound Prevention Period and related measures have finally been lifted.
Yet we all have to remain cautious to continue slow the sread of the virus.
 We must act to protect each other and get tested if you are worried.

  • Avoid crowds. Avoid going out with a large group of people. 
  • Dining out only in a small group of people for a short period of time. 
  • Practice social distancing and regular hand washing and wear a mask.  

Contents

COVID-19 Vaccination Program

Helplines and the Latest Information

Benefits and Supports

Other Information and Notice Related to COVID-19

COVID-19 Vaccination Program

If you would like to receive vaccine doses under Hachioji City's vaccination program...

  1. Make an appointment (Have your vaccine coupon ready when making an appointment)
     

    Online (available 24/7) [Japanese]
    https://hachioji.hbf-rsv.jp/

    Call Center (9AM- 5PM) [Japanese, English, Chinese, Korean] 
    0120-383-183

  2. Fill out the original Prevaccination Screening Questionnaire for COVID-19 vaccine (it is called "yoshinhyo" in Japanese) enclosed with the coupon at home and simply show up to your venue in time.

    If you have difficulty understanding the questionnaire, please refer to the page below and fill out the original Japanese form.

    Ministry of Health, Labour and Welfare [Japanese (the page is in Japanese but it has links to questionnaire forms in 17 languages)] 
    Multilingual Prevaccination Screening Questionnaire for COVID-19 vaccine

The latest information on the vaccination program is available on this page as well as on our Facebook page.
For more detailed information, please visit the page below.

Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
The Coronavirus Vaccination Program

Vaccine Coupon

  • Coupon for the first two doses: Sent to eligible residents who are 5 years and older
  • Coupon for a booster shot (third dose): Being sent sequentially to 12+ years eligible residents after their five-month interval from the second dose.
  • Coupon for a booster shot (fourth dose): Being sent sequentially to those residents who meet one of the following  after their five-month interval from the third dose.
    1. individuals who are 60 years and older
    2. individuals who are 18-59 years old and have underlying medical conditions
    3. individuals who has been assessed by a doctor for being of increased risk of severe illness from COVID-19
  • For the detailed information on booster shot programs, please visit the page below. 

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    COVID-19 Booster Shots (third/fourth)

    If your vaccine coupon is missing...
    Please call our multilingual call center at 0120-383-183.
    The supported languages are Japanese, English, Chinese and Korean.

    If you have questions or concerns on the vaccination program...

    Hachioji City COVID-19 Vaccination Program Call Center [Japanese, English, Korean, Chinese]
    Phone: 0120-383-183
    Hours: 9AM-5PM (open everyday)

    Possible Side Effects of the Coronavirus Vaccines

    It’s normal to experience side effects, such as swelling and soreness around the site of injection, fever and nausea.
    They typically go away within a few days.
    Please refer to the below fact sheet for more details.

    COVID-19 Vaccine Side Effects Overview
    Simple Japanese

    If you have any questions or concerns related to the vaccine side effects, feel free to call below multilingual hotline.

    Tokyo Metropolitan Government COVID-19 Vaccine Side Effects Hotline
    [12 languages including Japanese, English, Chinese, Korean, Vietnamese, Tagalog] 
    Phone: 03-6258-5802
    Hours: 24 hours (everyday)

    COVID-19 Vaccine Certificate

    Those who have My Number card can now request and download an electronic vaccine certificate with vaccine certificate app.
    Paper based certificate is also available upon request.
    To request, send application form along with required documents to Public Health Center by postal mail.
    Please refer to the below page for the application details. 

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    COVID-19 Vaccination Certificate

    Helplines and the Latest Information

    List of Supports and Consultation Services Related to COVID-19

    The PDF file below is summarizing various information including supports, benefits and consultation services related to COVID-19.
    Supports and Consultation Services Related to COVID-19 <English>

    Medical Helpline to Call If You Identify Suspected Symptoms of COVID-19

    If you are experiencing suspected symptoms such as shortness of breath and high fever, please call the COVID-19 Medical Helpline.

    COVID-19 Medical Helpline [Japanese]
    Phone: 042-645-5195
    Hours: 8:30AM-5:15PM (weekdays)

    Tokyo Metropolitan Government COVID-19 Hotline for Those with a Fever [12 languages including Japanese, English, Chinese, Korean and Vietnamese]
    Phone: 03-5320-4592
    Hours: 24 hours (everyday)

    If You Receive "A Possible Close Contact with COVID-19 Positive Users" Notification from the COVID-19 Contact App (COCOA)

    If you have installed the COVID-19 Contact App (COCOA) and the app sends you a notification saying "a possible close contact with COVID-19 positive users" , please call the telephone number specified in the notification.

    Helpline for International Residents Who Have Questions and Concerns Related to COVID-19

    Hachioji City Novel Coronavirus Disease Call Center [Japanese]
    Phone: 042-620-7253
    Hours: 8:30AM-5PM (everyday)

    Tokyo Metropolitan Government Novel Coronavirus Call Center Multilingual Helpline 
    [12 languages including Japanese, English, Chinese, Korean and Vietnamese ]
    Phone: 0570-550571
    Hours: 9AM-10PM (everyday)

    Tokyo Multilingual Consultation Navi (TMC Navi)
    [14 languages including Japanese, English, Chinese, Korean and Vietnamese]
    Phone: 03-6258-1227
    Hours: 10AM-4PM (closed on Saturdays, Sundays and holidays)
    Tokyo Multilingual Consultation Navi (TMC Navi) Flyer <English>

    Specialized Help desk on Visa Status and Employment

    This helpdesk is available to take questions from international residents who have lost their job due to COVID-19 or have concerns on visa status.
    Technical interns, students or individuals who are unable to leave Japan may be eligible for a change of status.
    If you are in need of help, please contact the FRESC Help Desk.

    Foreign Residents Support Center (FRESC) Help Desk
    [18 languages including Japanese, English, Chinese, Korean and Vietnamese]
    Phone: 0120-76-2029 (toll-free)
    Hours: 9AM-5PM (weekdays)
    Fresc_Help Desk <English>

    Cash Relief and Supports

    For Those Who Are Suffering from Falling Incomes

    For those who are facing the Coronavirus falling incomes and job loss, there are some programs to cushion against the income loss.

    Special Benefit for Inhabitant Tax Exempted Households

    As a support for low-income households which are exempted from inhabitant (resident) tax, a special benefit of 100,000 yen per an eligible household is being provided in cash.
    Please note that the confirmation letter sent by postal mail has to be returned to the city office in order to receive the benefit.
    Details are available in the following page.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    FY2021 Special Benefit for Inhabitant Tax Exempted Households
    FY2022 Special Benefit for Inhabitant Tax Exempted Households

    Special Benefit for Households Experiencing Large Income Decline

    For those households that are taxed for the base payment of the Inhabitant (resident) tax and have been experiencing large income decline due to the current pandemic, a special benefit of 100,000 yen per an eligible household is being provided in cash.
    The application for FY2021 has been closed on May 31, 2022.
    The application details for FY2022 will be announced soon.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    Special Benefit for Household Experiencing Large Income Decline

    Temporary Loan Emergency Funds

    This no-interest loan is available for those who in need.
    No guarantor is required.
    Please check the following page.

    Ministry of Health, Labour and Welfare [Japanese, English, Spanish, Portuguese, Korean, Chinese, Vietnamese, Nepali, Myanmar, Bengali]
    Guidance on Temporary Loan Emergency Funds <English>

    COVID-19 Independence Support Fund

    An assistance payment is provided to persons whose application for the General Support Fund of the above Temporary Loan has been denied or whose maximum eligibility period has been elapsed.
    Please visit the following page for the details.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    Program Details of COVID-19 Independence Support Fund

    Housing Security Benefit

    If you are eligible for this benefit, Hachioji City will pay rent directly to your landlord for you.
    The extension for the benefit period may be granted for up to three times, instead of two, as of January 1, 2021.
    Please check the following page or the PDF files for the details.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    Housing Security Benefit
    Information about the Housing Security Benefit <English>
    Housing Security Benefit Eligibility Checklist <English>
    What You Need to Apply for Housing Security Benefit <English>

    Municipal Tax and National Health Insurance (NHI) Tax Payment Deferment Program

    You may be eligible for tax deferments for municipal taxes and NHI tax.
    Please check the following page for the details.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    Tax Deferment Program for Those Who Have Difficulties Making Payments

    Sewerage Bill Deferment Program

    You can apply for this program by one phone call and your bill will be deferred for one year.
    Please check the following page for the details.

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    Sewerage Bill Deferment Program Amid the Novel Coronavirus Outbreak

    For Expectant Mothers and Childbearing/Child-Rearing Families

    Special Benefit for Child-rearing Households

    A special cash benefit of 100,000 yen is being provided to support child-rearing families through COVID-19.
    Details will be announced soon for FY2022 benefit. 

    Hachioji City Parenting Support Website
    FY2022 Special Benefit for Child-rearing Households (Japanese)
    English (Machine translation)

    If you have questions regarding the application details...
    Contact Hachioji City Special Benefit Call Center [Japanese, English and Chinese]
    0120-661-705 (everyday 8:30AM - 5:15PM)

    Tokyo Metropolitan Government COVID-19 Testing Subsidy for Expectant Mothers

    Those women who are pregnant and wish to receive the COVID-19 testing before childbirth may receive subsidy of up to 20,000 yen.
    The application deadline is on June 30, 2022.
    The city's Health and Welfare Center offers home visit and telephone consultation service called "Individualized Maternal Support" for expectant mothers who have tested positive for COVID-19 and are worried.
    Please visit the following page for the details.

    Hachioji City Parenting Support Website [Japanese, Machine Translation: 9 languages including English, Chinese (simplified and traditional), Korean and Spanish]
    For Expectant Mothers Who Are Worried About COVID-19

    Tokyo Metropolitan Government Childbearing Family Support Program

    A 100,000 yen worth of gift card is provided to official Tokyo resident households with a child born between January 1, 2021 and March 31, 2023.
    Application is not necessary.
    Please visit the following page for the details.

    Hachioji City Parenting Support Website [Japanese, Machine Translation: 9 languages including English, Chinese (simplified and traditional), Korean and Spanish]
    Tokyo Metropolitan Government Childbearing Family Support Program (Hachioji City)

    Other Information and Notice Related to COVID-19

     About Hachioji City's Support Desk for International Residents

    Hours 10AM-5PM (Monday-Saturday)
    Please wear a mask when visiting the Support Desk for International Residents.
    The advisory service is not only available at the window but also over the phone (042-642-7091) or via e-mail (supportdesk<at sign>hia855.com). When emailing, please replace <at sign> with @.

    The Latest Information on the Novel Coronavirus (links)

    Hachioji City [Japanese, Machine Translation: English, Chinese (simplified and traditional), Korean]
    The Novel Coronavirus Disease
    COVID-19 cases reported in Hachioji City

    Ministry of Health, Labour and Welfare [Japanese, English, Chinese]
    Coronavirus Disease 2019 (COVID-19) <English>

    Tokyo Metropolitan Government [Japanese, English, Chinese, Korean]
    COVID-19 the Information Website <English>

    Council of Local Authorities for International Relations (CLAIR) [Easy Japanese, English and 16 other languages]
    About the New Coronavirus <English>

    NHK WORLD-JAPAN [Japanese, English, Chinese (simplified and traditional), Korean, Arabic, French, Russian, Spanish]
    Multilingual EMERGENCY Updates <English>

    Remain vigilant and continue to take serious precautions to protect ourselves!

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